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CV de Operations Manager, Events Manager, Executive Assistant / Event Manager, cherche un emploi de Event Manager / management.enligne-ch.com

management.enligne-ch.com : cv

Sought job: Event Manager

Code CV : 597f36177fe2edce
Date de dernière connexion : 2017-07-31

Mademoiselle Pa... B...
SW11 London

Situation actuelle:
Secteur d'activité actuel : Sports, Catering, Hospitality, Aerospace
Taille de l'entreprise : + de 1000 salariés
Fonction actuelle : Operations Manager, Events Manager, Executive Assistant
Nombre d'années à ce poste : 6 à 10 ans
Nombre de personnes sous mes ordres : 11 à 20 personnes
Salaire annuel : 50000.00 EUR
Expérience Totale : 6 à 10 ans
Disponibilité : Disponibilité immédiate
Poste recherché:
Fonctions: Event Manager, Operations Manager,
Secteur d'activité: SPORTS, Hospitality, Large corporate organisations

Type de contrat souhaité: CDI, CDD, CDD Intermittent, Interim, Agent
Temps de travail souhaité: Temps plein, Temps partiel, En alternance, Journalier, Saisonnier, Travail le WE
Salaire Annuel Minimum / Souhaité: 80000.00 / 0.00 CHF
Etudes :
Dernier niveau d'etudes validé avec diplome : Bac+5
Dernier diplome :
Niveau d'études actuel : Bac+5
Autres Formations :

Mobilité :
Pays : Suisse

Outils / Logiciels / Méthodes maitrisés
Outlook, Word, Excel, PowerPoint, ADOBE

Permis VL, PL, véhicules spéciaux
Driving licence, Alcohol licence

Anglais : Langue de travail
Français : Langue maternelle
Allemand : Courant
Espagnol : Intermédiaire

CV :

Mademoiselle Pa... B
SW11 London

I am a professional and dynamic trilingual individual with over 10 years of experience in planning and delivering projects and events to the highest specifications. Having worked in both office
and floor roles as part of large multinational firms as well as small-bespoke events as the client facing representative, I am able to bring a distinctive, fresh and inventive approach to my work as an enthusiastic and efficient manager who is eager to leave a great impression with both clients and within the company I work for.


AreaHospitality Manager Wimbledon Championships, London, UK

July 2017

Management of VIP/Sponsor Hospitality Chalets to ensure guests receive
exceptional service throughout the day:
canapés reception, seated lunch, afternoon tea and post-match drinks reception.

Preplanning, equipment set up,
staff briefing, front of house representative, and guests’ relations.

Senior Client Liaison
Events Manager ISS at EY (Ernst & Young) – Canary Wharf, London,
July 2015 – Present
(24 months)

ISS is a leading global provider
of facility services,
offering services on an international scale. Since June 2105, ISS Food &Hospitality provides
a full complement of personalized catering
services for EY across the UK.

In a transition and challenging start up phase I am responsible for all relationships aimed at growing all cateringrevenue streams with particular focus on large and VIP client Events taking place in-house.

Newsystem implementation: Hospitality Brochures,
Event/Function sheets, team communication, weekly operational meetings lead. Planning in a completely new, challenging structure and environment to deliver the service of excellence expected
by the EY Management.

Daily management
of Events
: guest show rounds, client
identity understanding, quotations, communication

with suppliers, checks & negotiations with all departments involved.
Attendance at events ensuring all booking details is handed over to the operations
team to deliver an outstanding service. Post event follow up, feedback
sending to ensure
client satisfaction and continuous improvement.

Diplomacy: management of the client’s expectations while staying in line with EY standards & policies as

well as respecting ISS operational capacities.

Developmentof the Hospitality business through strategic planning
for growth and strong EY client

relationships: minimizing of costs and maximizing revenue
by ensuring full utilization of the venues,
no- shows limitation, business
volume increase (30% increase of the number of customer deliveries since ISS/EY contract start). Business
growth through team management, quality intransigency and efficiency.

Food & Beverage Manager iLUKA for the UEFA EURO 2016, Lyon, France
June 2016

iLUKA is a specialized event agency, providing strategies, planning and operational execution
for sponsors and stakeholdersat global Events.
iLUKA was chosen
by Hyundai to run their Hospitality packages
during the EURO 2016.

Built strong working
relationships with the Hospitality Team onsite and elements of F&B
within the program.

Developed event running
schedules with the Project Manager for all relevant

Liaised with operational teams
plans and procedures for advancing

at each venue, also ensuring
all relevant Health & Safety
policies were implemented.

Reviewed and understood
F&B procedures for dealing with all possible

additional guests,
changes to table
plans and schedule
changes. On site quality
control of all F&B
elements, ensuring guests received a high level of service
at all times.

Daily reconciliation of guest attendance at each venue. Invoicing follow up.

Marketing Manager Track Group – Chicago, USA / London,
November2014 – April 2015 (6 months)

Track Group develops tracking
and intervention products
& services for the global
offender marketplace.

Tradeshows& Events Representative – booking, organization and management
of company presence at

global events.
Liaison with international customers (US, South America, Europe)

Digital content development & website management
– rebranding of company website,

accessibility and digital linking.
Content accuracy checks.
Translations (English/French)

Productlaunches – Preparing company statements for the release
of new products & company rebranding

Competitor Analysis – Company
services and

alternate corporate strategies.

Operations / Events Manager “rhubarb” at the Royal Albert Hall – London, UK
December2012 – November
2014 (2 years)

"rhubarb" is the contract
caterer for the Royal Albert Hall. The Operations Team manages 143 hospitality boxes, 13 bars, a hostess team and 10 event spaces from small private
functions to dinners
for over 2,000 guests.

Organization of various Events
as part of the “rhubarb” hospitality team. Liaison with Kitchen, Cellar and

Back of House departments. Pre planning:
equipment set up, preopening signoff,
staff briefing &
motivation, front of house representative, client manager and guests relations.

Box Hospitality – Managing of up to 143 boxes for high profile public
and corporate guests, including pre event checks, client
liaison throughout, additional orders and VIP rider details.
Revenue ranging from £7,500
- £65,000 per night.

Multi-faceted events with various guest/artist canapés receptions, pre and post show in Gallery, private rooms for up to 300 guests at various levels from standing
receptions to full service dinners. Management of up to 40 staff per night.

We were required to work within the constraints of the tight timings
and adapt to changes in service to delays/unexpected breaks
in the show schedule. Events
catered for: Insurance
& Banking Awards, Teenage
Cancer Trust, Russian Ball, Masters Tennis tournament.

Private Dinners – Management
of intimate private
dinners in one of 3 rooms for exclusive

Office work
3 days per week in addition to
current Front of House duties assisting the events planning team with functions, receptions and client
tastings that I would subsequently look after.

ManageronExternalEvents– Somerset
House, Kensington Palace, The Shard, Royal private parties.

Dealt with venues managers and staff on site. Adaptation & flexible approach
to unknown environments.

Nominatedgeneral manager of all rhubarb
operations on set nights: restaurants, functions and bars and 1st

point of contact for the Royal Albert
Hall Duty Manager.

Forwardplanning – Daily management
of a central document
detailing “rhubarb” operations throughout the

Hall, through
RAH on Restaurants and Bars opening/closing, upsells
functions according to show/audience demographic and proactively sought improvements and revenue maximization.

BarsManager(periodically as required) - staff training, product upselling, health
& safety checks.

March – September
travel in South-East Asia

Executive Assistant
to CEO, CFO and General Counsel Gate Gourmet – Zurich, Switzerland
February 2010 - February 2012 (2 years)

Gate Gourmet / gategroup
is the leading provider of services & solutions related to a passenger’s on-board experience; itspecializes in catering
& hospitality and has operations across more than 160 facilities in 32 countries.

Coordinated major
: conferences, transportation, accommodation,

organization of on-site
logistics; planned entertainment and social gatherings for participants.

Supported and assisted
the CEO, CFO and General Counsel in their undertakings: acted in their name to

interface with customers, external
service providers, and with professionals within the company.

Managedall logistics related to Board of Directors meetings,
including but not limited to: organized the

agenda, created
presentations, finalized Board documents, and managed distribution of materials.

Project Manager for the opening of a new subsidiary (office
search, budget monitor,
deadlines supervision).

Implemented the CEO vision
into presentation materials to communicate the company’s objectives to

internal and external stakeholders. Negotiations and coordination with external advisers
and vendors.

Participated to the launch of the company energetic drink during the car race “The 24 hours of Le Mans”.

May – October
travels in Australia, New Zealand & the USA

November 2009 – January 2010: job search and bar supervisor in Hamburg, Germany

Events Supervisor Crystal Palace, Sydney Harbor – Sydney, Australia
January - April 2009 (4 months)

Corporate events centre: annual
holiday parties, and gala dinners

Supervised the organization of the events:
culinary assessment, and improvement of service quality).

Trained and managed support
staff required for events.

Executive Assistant to SVP Marketing
& International Sales Airbus – Munich, Germany
March 2006 - November
2008 (2.5 years)

Supervised the overall
organization of special
events (Berlin Air Show): official invitations, cost calculation.

Organised the relocation of the whole
department (20 people)
to new offices.

Wrote, translated and proofread internal
and external marketing
and correspondence material.

Weekly staff meetings,
team building, follow
up on sales contract, updates
of the Division’s website.

Developed and implemented a monitoring system
for all costs, administrative and logistical duties.

Assistant to Legal Counsellor Airbus – Munich,
June - August 2004 (3 months)

Prepared development contracts and collaboration agreements with international firms.

Negotiated and drafted
non-disclosure agreements for satellites’ orders.

Supported three lawsuits
against companies for the plagiarism of EADS' website.

Conducted legal research
and generated reports
in German on intellectual property law and arbitration.


Master Degree in International Business and Foreign Languages France, Germany, Canada
2001 – 2006 (5 years)

Marketing (including market survey
and group project with a wine company),
Financial management
& business administration, French corporate law, Foreign languages
(English, German, Spanish), commercial translations, draft of corporate documents, Interpretation in English
and German.

September 2004 – May 2005 St Francis Xavier
University, Antigonish, Nova Scotia, Canada

History, Literature, Women studies,
Thesis (mémoire)

September 2003 – February 2004 Universität Leipzig, Germany

International Business and Translation in English and German


Languages: French (mother tongue),
English (fluent), German (fluent), Spanish (intermediate)

Holder of: 1st Aid certificate, Health & Safety
certificates, Fire Warden,
Personal License.


Sports (running, tennis,
hiking, football, rollerblading), theatre, travelling, French/English teaching,
singing somevoices.co.uk, Ambassador at InterNations for expats, volunteering www.foodcycle.org.uk

REFERENCES – contact details are available upon request

Lettre de candidature

Mademoiselle Pa... B
SW11 London

Sought job: Event Manager

I have more than 10 years' experience in planning
and delivering projects and events in large multinational firms. The roles I
have held, spread across four different countries, have been varied, but all
involve managing, coordinating and delivering a high quality product to clients
at all levels.

My professional experience includes:

· Senior
Events Manager at Ernst & Young (EY)

· Area Hospitality Manager at Wimbledon, London

· Food
& Beverage Manager at the EURO 2016 football championships in France

· Operations Manager for Rhubarb Food Design at
the Royal Albert Hall, London

· Executive Assistant at Gate Gourmet in
Germany and Switzerland

In all of these roles, I have managed logistics, guest lists, VIP care and
dealt with different suppliers, as well as staff with varied levels
of experience and of course, demanding clients.

What I bring
to the table are excellent organizational, time management and
problem-solving skills and an ability to coordinate numerous projects
simultaneously, dealing with multiple stakeholders and departments. I am a
self-starter with a lot of energy, while being able to remain calm and thrive
under pressure. I have excellent written and verbal communications skills in
English, French (mother tongue) and German.

Each of my roles
was very different and has added to my broad range of experience. I have always
managed to adapt and I have been successful because I work with passion, I am
customer focused and believe that every problem has a solution. I am deeply
involved and dedicated to making a difference by contributing and motivating
the people I work with.

Thank you very much for your consideration.

Mademoiselle Pa... B...

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